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Questions & Answer for your next holiday in Arabba-Fodom

COVID-19 has led to numerous changes in recent months: how we work, how we live, how we shop, and above all how we get around and travel.
Mountain-holidays are probably not the first thing on your mind just now, but we always strive to take a transparent approach and it only seemed right to answer some of the questions that you might have, whether you’ve already booked or you’re thinking about doing it.
E’ vero che molte strutture sulle Dolomiti di Arabba – Fodom non apriranno?
No, non è vero. Il momento è difficile e molte strutture ricettive stanno valutando come comportarsi, ma la maggior parte di loro è già pronta ad accogliere gli ospiti, non appena sarà possibile farlo. 
Is it true that lots of accommodation & facilities in the Dolomites of Arabba won’t open in summer season?
No, it isn’t true. Times are tough and lots of accommodation and facilities are thinking about what to do, but the majority of them will be ready to welcome you as soon as it is possible to do so.
Is it possible to book holidays in Arabba - Fodom - Dolomites at the moment?
Yes, it is possible. You can either contact directly the accommodation or use the Arabba’s booking system on this website or write us a request.The staff from Arabba-Fodom’s accommodation facilities are working, but please be patient because it may take longer than normal to respond to your enquiries due to the current lockdown in Italy.
If I book now, will I have to pay a deposit?
The booking conditions and the amount that has to be paid as a deposit vary from one accommodation to the next. Please contact the Arabba-Fodom’s accommodation in question if you would like more information about how to pay your deposit or you want to ask for an extension to the payment deadline.
I’ve already booked my holiday in Arabba Fodom Dolomites. Can I cancel the reservation?
If you’ve booked a holiday that is due to begin soon, we recommend that you contact the accommodation in question directly. They will be able to give you two options: a) postpone your holiday without any additional costs or b) Cancel your booking and receive a voucher for the amount that you paid as a deposit.
If you’ve booked a holiday that is not due to start in the near future, please wait before you cancel your booking. As destination, we’re optimistic, we believe that the situation will improve and we’d love to welcome you to our beautiful mountains: the Dolomites UNECO World Heritage.
What is the deadline for cancelling a booking without losing the deposit?
Each accommodation facility has its own terms and conditions for cancellations. Please contact the accommodation in question if you would like more information about the terms & conditions, or how to cancel a booking.
What are deposit refund vouchers and how do they work?
In accordance with article 88 of Italian Decree-Law no. 18 of 2020 and article 28 of Italian Decree-Law no. 9 of 2020, deposits for cancelled bookings will not be lost. Instead, each deposit will be converted into a voucher for the same amount which is valid until 31/12/2021. Consequently, you will be able to use the voucher to postpone your holiday this year or plan your holiday for next year. Vouchers can be passed on to other people, so if you are unable to come to Arabba-Fodom-Dolomites before the end of next year, for example your friends or parents will be able to use your voucher.
Is it safe to go to Dolomites of Arabba Fodom on holiday?
The accommodation facilities are taking all of the necessary measures to clean and sanitize their premises in accordance with the instructions of the health authorities, thus guaranteeing maximum safety for everyone. Arabba and the Fodom valley are a mountain destination and guarantee space and multiple opportunities for outdoor sports & relaxation. First aid stations, the hospital and health services available in the nearby cities of Agordo (42 km) and Brunico (46 km) guarantee maximum health protection for the guests and visitors of the destination.
Do you have any questions?
Please send us an e-mail to info@arabba.it. Questions will not be published, but we will update this page with all of the answers that we think will be useful for visitors.

  

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Contact  Arabba Fodom Turismo


StreetMesdì 66/A-B Arabba I-32020 Livinallongo del Col di Lana(BL)
Marketing Office P: 0039 0436 780019
Tourist Office P: 0039 0436 79130
E-Mail 
PEC: arabbafodomturismo@confcommercio.legalmail.it
codice univoco: T04ZHR3
 
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